Imgaes-bg

Reservations

Information and reservations
Tel.: 1-866-534-1997 or 418-534-1997



Payment and rates in effect

Payment (deposit and final payment) for reservations must be made by credit card. Visa, MasterCard and American Express are accepted.

 

A deposit equal to 50% of the total cost is required when the reservation is made. The balance is payable in the ten (10) days prior to arrival and will be automatically debited to the credit card used when booking.

 

Upon departure, the keys should be returned to the Bioparc de la Gaspésie or left in the cottage.  A $50 fee will be charged for any unreturned keys.

 

Reservation changes or cancellations

More than 30 days before planned arrival date for a stay in low season or more than 60 days before planned arrival date for a stay in high season:

  • Less than 10 days after the reservation is made: change and cancellations with full refund of the amount already paid.
  • More than 10 days after the reservation is made:
    • For changes in booking a value equal to or less than the original booking, the first change is free. Change fee of 5% will be charged by the second change.
    • For changes in booking a higher value than the original booking, no fees are required.
    • For cancellation, a fee of 10% of the total amount is not refundable.

 

Between 30 and 10 days before planned arrival date for a stay in low season or between 60 and 10 days before planned arrival date for a stay in high season:

  • Changes to a reservation of a value equal to or less than the original booking, a fee of 5% of the total amount will apply.
  • Changes to a reservation of a higher value than the original booking, no fees are required.
  • Stays must be carried within a period of six months after the initial booking.
  • For cancellation no refund will be made on payment of 50%.

 

Within 10 days of the arrival date:

  • At any time within 10 days of the arrival date, no change or cancellation is possible and no refund will be made. The total amount of the reservation will be charged to the customer.

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